Privacy Policy

Effective Date: 04/14/2026

At Capistrano Collective, we value the trust you place in us when you share your personal information. This Privacy Policy describes how we collect, use, and protect your data when you visit our website, purchase our apparel, or interact with our brand in San Juan Capistrano and beyond.

1. Information We Collect

We collect information to provide better services to our customers. This includes:

• Personal Identifiers: Name, shipping address, billing address, email address, and phone number provided during checkout or newsletter sign-up.

• Payment Information: Credit card numbers or other payment details (processed securely through third-party payment processors).

• Technical Data: IP address, browser type, device information, and how you interact with our website via cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your clothing orders.

• Communicate with you regarding order status, customer support, and returns.

• Send promotional emails or newsletters (if you have opted in).

• Improve our website functionality and tailor our marketing efforts to your preferences.

3. Sharing Your Information

Capistrano Collective does not sell your personal information to third parties. We only share data with trusted partners who help us operate our business, such as:

• Service Providers: Shipping carriers (e.g., USPS, UPS), payment processors (e.g., Shopify Payments, Stripe), and email marketing platforms.

• Legal Requirements: If required by law, we may disclose information to comply with legal processes or protect the rights and safety of our brand and customers.

4. Cookies and Tracking

Our website uses cookies to enhance your shopping experience (e.g., keeping items in your cart). You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

5. California Privacy Rights (CCPA)

As a California-based brand, we respect your rights under the CCPA. California residents have the right to:

• Know what personal information is being collected.

• Request deletion of their personal information.

• Opt-out of the sale of personal information (though we do not sell data).

• Non-discrimination for exercising these privacy rights.

To exercise any of these rights, please contact us at the email provided below.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out to us:

Capistrano Collective San Juan Capistrano, CA

Email: SMCastro90@yahoo.com